Refund policy
Veloura Glow β Return Policy
At Veloura Glow, we want you to love your purchase!
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14-Day Returns: You may request a return within 14 days of receiving your order.
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Item Condition: Items should be unused, unopened where applicable, and in their original packaging.
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Beauty Products: Opened or used beauty products may not qualify for change-of-mind returns due to hygiene reasons, subject to your legal rights.
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Damaged or Incorrect Orders: Contact us with your order number and photos so we can assist you.
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Refunds: Approved refunds will be processed to your original payment method where possible.
To request a return, contact us through the details provided on our website.
Please note: This policy does not limit your rights under applicable South African consumer protection laws.
Thank you for choosing Veloura Glow β Beauty, Beautifully Curated.