Refund policy

Veloura Glow – Return Policy

At Veloura Glow, we want you to love your purchase!

  • 14-Day Returns: You may request a return within 14 days of receiving your order.

  • Item Condition: Items should be unused, unopened where applicable, and in their original packaging.

  • Beauty Products: Opened or used beauty products may not qualify for change-of-mind returns due to hygiene reasons, subject to your legal rights.

  • Damaged or Incorrect Orders: Contact us with your order number and photos so we can assist you.

  • Refunds: Approved refunds will be processed to your original payment method where possible.

To request a return, contact us through the details provided on our website.

Please note: This policy does not limit your rights under applicable South African consumer protection laws.

Thank you for choosing Veloura Glow β€” Beauty, Beautifully Curated.